Communities We Serve · New to the U.S.
Therapy for anyone new to the U.S., as you make a new place home.
Whether you came to stay, were relocated for work or followed a partner here, moving to a new country takes courage. Alongside the excitement come new rules, a new language, a career that may have to start over, and a support network that's suddenly far away. It's normal for the whole family to feel the strain, even when the move was a choice.
Our clinicians understand the immigration journey. Many of them speak Mandarin, and some speak Cantonese, Korean or Spanish. We help adults, couples and children settle in, together and at their own pace.
What people new to the U.S. often bring to us
These are some of the things people most often bring to us. If what you're carrying isn't listed here, you're just as welcome.
Culture shock and loneliness
Everything from small talk to grocery shopping feels unfamiliar, and old friends are a time zone away. We help you rebuild a sense of belonging.
Starting over at work
Credentials that don't transfer, a career put on hold, or a role that no longer matches who you were. We help you through the loss and toward the next step.
Visa and status uncertainty
Waiting on paperwork, plans tied to an employer, a future that feels out of your hands. We help you live well while the answers are still coming.
The accompanying partner
Moving for a partner's job can mean leaving behind your own career, friends and sense of self. Your experience matters too.
Children adjusting
A new school, a new language and new friends. We help children settle in, and help parents know when and how to step in.
Changing roles in the family
Children translating for parents, shifting responsibilities and tension no one expected. We help families find their balance again.
How we can help
Care in your own language
Sessions in English, Mandarin, Cantonese, Korean or Spanish, depending on the clinician, so you never have to search for the right word.
Browse clinicians by languageSupport for the whole family
Individual, couples, family and child therapy in one place, so everyone who made the move can get the support they need.
Couples & familiesHelp understanding the system
Insurance, copays and out-of-network benefits can be confusing in a new country. Our intake team will walk you through your options in plain language.
Insurance & fees
Questions new arrivals often ask
Something else on your mind? Our FAQ covers much more, and our intake team is always happy to talk it through.
I'm new to US health insurance. How does paying for therapy work?
There are a few ways. Your employer may offer free sessions through a benefit program such as Lyra Health, Spring Health or Modern Health. Kaiser members can see us with an external referral, and some of our clinicians take plans such as Aetna and Blue Cross through Headway. Otherwise, you pay for each session ($200 to $300, depending on the clinician), and we send you a superbill each month so you can ask your insurer to pay part of it back; FSA and HSA cards are accepted too. Our intake team will explain your options in plain language before your first session.
My English isn't strong. Can I still have therapy?
Of course. Many of our clinicians speak Mandarin, and some speak Cantonese, Korean or Spanish. You can also mix languages in a session.
Can our whole family come to therapy?
Yes. Depending on what's going on, your clinician may suggest family sessions, sessions for your child, couples sessions, or a mix. Our care team will help you decide where to start.
We chose to move. Is it normal to feel this unsettled?
Very normal. Even a hoped-for move brings real losses: familiar places, language, routines and people. Feeling homesick or low doesn't mean you made the wrong choice.
Whenever you're ready, we're here.
- Reach outSend us a short message, or call or text (650) 434-2563. We reply within one business day.
- A free 15-minute callOur care team listens, answers your questions about cost and insurance, and suggests clinicians who fit.
- Your first sessionMany people meet their clinician within one to two weeks. The first session is mostly about getting to know each other, at your pace.
